Millennials are the largest living generation in the United States. Based on current projections, millennials are expected to overtake Baby Boomers in population as their numbers swell to 73 million in 2019. Research has shown that millennials care deeply about their local communities. We all know that credit unions are community-focused and provide excellent member service while …
Category: Credit Unions and CUSOs
Serving “overlooked” populations: An opportunity for credit union growth
It’s not uncommon for credit unions to work with non-traditional industries and financially-vulnerable populations. In fact, offering financial services to unbanked people such as recent immigrants and other disadvantaged groups dates back to the credit unions’ beginnings. The first credit unions were formed in Germany in the 19th century and were based on principals of self-help, equality, social responsibility …
5 Reasons Why Credit Unions Should Consider Partnerships with Big Data Companies in 2019
Big data is exactly what it sounds like – a vast amount of structured and unstructured information, collected from an increasingly diverse set of digital and traditional sources. For credit unions, every interaction with members, every loan processed, fee collected, call center, or branch interaction is an opportunity to collect data which when aggregated, becomes …
CFO Focus: How To Boost Your Credit Union’s Non-Interest Income
Four tips for investing in credit union service organizations as a solid way to build your bottom line without increasing fees. Credit unions are relying more on non-interest income to grow. Over the past 10 years, non-interest income as a percentage of gross income has risen from 19% in 2008 to 27% in 2018, according …
CUbroadcast Interview: Capstone on Disruptive Innovation at the NACUSO Network Conference
Data analytics, artificial intelligence, member experience – these were a few of the exciting ideas discussed at the NACUSO Network Conference this year. Edelweiss Harrison, Vice President at Capstone, had the opportunity to exchange ideas with innovative credit union and CUSO leaders at the conference this year in San Diego on April 14-17, 2019. She …
Capstone Talks M&A at PSCU Member Forum with CUbroadcast
Capstone’s Managing Director, John Dearing, had the opportunity to attend the PSCU Member Forum in Austin, Texas. During this event PSCU’s CEO Chuck Fagan spoke about the CUSO’s values, growth trajectory and strategic plans to “deliver unparalleled member experience.” He also highlighted the acquisition of CU Recovery, which Capstone guided PSCU on in 2018, and …
Credit Union Membership Growth Reaches Record High – 3 Ways to Build on This Success
Credit unions continue adding members at a record pace. Membership grew by a record-high 4.5% as of end-2018 (up from 4.1% in 2017)], fueled by strong U.S. economic performance, an optimistic outlook on the U.S. economy, low unemployment rates, and high levels of consumption. With 116.2 million members across all 5,375 federally-insured credit unions in …
Capstone Helps Credit Unions Add Rocket Fuel to Growth at NAFCU’s Strategic Growth Conference
We all know growth is vital to the success of credit unions, but achieving growth in today’s environment can be challenging. This week Capstone’s John Dearing has been discussing new ideas with forward-thinking credit union leaders at the National Association of Federally-Insured Credit Union’s (NAFCU) Strategic Growth Conference in Greenville, South Carolina. Today, March 21, …
Capstone Speaks on Finding “Smart Money” Partners at the DCU Fintech Innovation Center
Are you a startup looking to launch your idea? Securing funding and the right partner is a critical component to succeeding as a startup, but it can be challenging to convince someone to invest in your idea. One important way startups can have a greater chance at success is by understanding what factors strategic investors …
Is Your Credit Union Ready for the Next Recession?
2018 was a banner year for credit unions…but will a recession follow soon? Credit unions recorded a stellar performance in the first nine months of 2018, adding more than 4.2 million new members, the fastest pace in credit union history. Rising demand for loans driven by the low unemployment rate and strong economic growth underline …
